Can we personalize messages for each shopper?

Yes. Use template variables, cohorts, and dynamic content based on behavior and purchase history.

Do you support high-volume campaigns?

Nudge is built for high-volume sends with routing, retries, and rate limits to keep delivery reliable.

Which channels are supported?

Email, SMS, WhatsApp, push, and in-app notifications from a single API and template system.

How do we measure ROI from notifications?

Track delivery, clicks, and revenue attribution with real-time analytics and campaign reporting.

Can we trigger messages from our commerce platform?

Yes. Use APIs or webhooks to trigger notifications from events in Shopify, Magento, custom stacks, or internal systems.

RETAIL NOTIFICATIONS

Retail and e-commerce notifications that drive revenue

Send order updates, cart recovery, price-drop, and loyalty messages across SMS, email, WhatsApp, push, and in-app.

Nudge powers the retail notification layer with templates, routing, segmentation, and analytics so teams ship journeys faster and convert more customers.

Trusted by fast-growing retail and commerce teams

HOW IT WORKS

Launch retail journeys in minutes

Connect providers, design templates, and deliver across every channel with real-time observability.

STEP 01

Connect channels

Integrate email, SMS, WhatsApp, and push providers once with no vendor lock-in.

STEP 02

Design templates and segments

Create order updates, cart recovery, and loyalty messages with approvals and localization.

STEP 03

Trigger and optimize

Automate journeys from commerce events and track revenue impact in real time.

Connect channels

Integrate email, SMS, WhatsApp, and push providers once with no vendor lock-in.

Design templates and segments

Create order updates, cart recovery, and loyalty messages with approvals and localization.

Trigger and optimize

Automate journeys from commerce events and track revenue impact in real time.

Built for high-volume campaigns, instant updates, and lifecycle messaging.

Retail-ready notification features

Increase conversion and retention with timely, personalized nudges.

Designed for modern commerce teams and high-volume sends.

Order and delivery updates

Order confirmation

Shipping updates

Delivery ETA

Cart recovery and promos

Abandonment sequences

Offer triggers

Channel optimization

Price-drop and back-in-stock

Inventory alerts

Price-change triggers

Urgency nudges

Loyalty and lifecycle

Rewards alerts

VIP milestones

Win-back journeys

Performance analytics

Track delivery, clicks, and revenue by channel in real time.

Lifecycle moments we power

From browse to repeat purchase

Orchestrate every retail touchpoint with event triggers, segmentation, and channel-aware routing.

Browse and intent

Back-in-stock alerts

Price-drop notifications

Low-stock urgency

Checkout and payment

Cart abandonment recovery

Payment reminders

Offer validation

Post-purchase

Order confirmations

Shipping updates

Delivery proof

Returns and support

Return status updates

Refund notifications

Support ticket updates

Loyalty and referrals

Points and rewards

Tier upgrades

Referral nudges

Operations and merchandising

Inventory alerts

Store announcements

Campaign launches

All journeys are template-driven and channel-agnostic.

Deliver personalized retail journeys

A single pipeline for routing, retries, and revenue analytics.

Segment shoppers

Create cohorts based on behavior, purchase history, and lifecycle stage.

Route and optimize

Apply policies, failover, and routing rules to maximize delivery and engagement.

Measure revenue impact

Track conversions, revenue, and repeat purchases from every journey.

Retail use cases

Common retail notification use cases

Order and shipping updates

Keep shoppers informed from checkout to delivery.

Reduce support volume with proactive updates.

Cart abandonment

Recover revenue with timed follow-ups across channels.

Test offers and creative with templates and A/B variants.

Price drop and back-in-stock

Trigger urgency when inventory changes.

Drive conversion with personalized alerts.

Returns and refunds

Keep customers updated on return status and refunds.

Reduce churn with transparent post-purchase updates.

Loyalty and win-back

Engage customers with rewards and milestone alerts.

Trigger win-back journeys when activity drops.

Frequently asked questions

Turn notifications into revenue

Unify retail messaging across channels and improve conversion, retention, and repeat purchase rates.